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Business continuity advice

We are committed to providing and maintaining high levels of service to our customers.

In the event of a major incident at any of our offices the aim is to restore the highest possible levels of service in the shortest possible time. 

We have developed comprehensive Business Continuity Plans covering all our services. The plans are reviewed and maintained regularly.



In addition, the Civil Contingencies Act 2004 gives us a duty to provide businesses and voluntary organisations with advice on Business Continuity Management, to help and assist local businesses to quickly recover from disruptions. Information from the Chartered Management Institute (2006) found that '80% of businesses affected by a major incident either never re-open or close within 18 months'.



We would like for local businesses to be resilient to the effects of major incidents or interruptions and believe that even the smallest of businesses can benefit from some form of Business Continuity planning. View more information on our Icon for pdf guide to business continuity for local businesses  [762.69KB].



To assist you in carrying out business continuity a template has been developed to help you cover the main areas. Download the Icon for word Business Continuity template [59.18KB].


Useful websites

  • Lancashire Resilience Forum - a key requirement of The Civil Contingencies Act 2004
  • Business Continuity Institute - established to give advice and guidance on Business Continuity Management issues
  • Continuity Forum - provides independent advice, information and support to the private and public sectors on BCM, disaster recovery, crisis management, emergency planning and security
  • UK Reslience - advice on how to help yourself and others in emergencies
  • provides a quick assessment for you to see how far you have got with business continuity management. The assessment has been split into sections for ease of reference; ideally you should have all of these criteria fulfilled.

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