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Housing benefit payments

How and when payment is made

Payment will usually be made straight into a bank or building society account on a Wednesday evening and should be in the account on the following Monday. Housing benefit is paid every 4 weeks, in arrears.


Payment schedule 

The table below shows the dates that housing benefit payments are due 

Date payment sentPeriod the benefit covers
8 April 202016 March 2020 to 13 April 2020
6 May 202013 April 2020 to 11 May 2020
3 June 202011 May 2020 to 8 June 2020
1 July 20208 June 2020 to 6 July 2020
29 July 20206 July 2020 to 3 August 2020
26 August 20203 August 2020 to 31 August 2020
23 September 202031 August 2020 to 28 September 2020
21 October 202028 September 2020 to 26 October 2020
18 November 202026 October 2020 to 23 November 2020
16 December 202023 November 2020 to 21 December 2020
13 January 202121 December 2020 to 18 January 2021
10 February 202118 January 2021 to 15 February 2021
10 March 202115 February 2021 to 15 March 2021


Council Tax support

If you are entitled to Council Tax support, then your entitlement will be credited to your Council Tax bill for the relevant financial year.


Housing association tenant payments 

Housing benefit payments can be paid to you or direct to your landlord. 


Private tenant payments

In most cases, you will receive the payment and you will have to make arrangements to pay rent to the landlord yourself. 


Payments direct to landlord

In exceptional circumstances, we may decide to make payments to your landlord, but this will only happen if there are compelling reasons for us to do so such as:

  • if you have rent arrears, in most cases 8 weeks or more rent
  • if you are unlikely to pay your rent
  • if you are likely to have difficulty managing your finances.

If we decide to make payments to your landlord, this can be reviewed at a later date and the decision may change.


Payment schedules for landlords

If you are a landlord, you can view your payment schedules online by registering for a Council Tax online (e-citizen) account.

Register for an online account   Log in to your online account


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