Council Tax Support

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Why not sign up today for paperless Council Tax bills! Did you know it costs us around 50p to send a bill through the post? You can make your life easier, save paper and save us money by signing up to paperless bills. It's easy to sign up and only takes a few minutes.

Council Tax Support can help towards the cost of your Council Tax charge if you are on a low income or in receipt of other benefits. You can claim if you are working and your earnings are low.

View our Council Tax Support Scheme 2022/2023 (PDF) [1MB]

View our Council Tax Support Scheme 2023/2024 (PDF) [1MB]

The amount of Council Tax Support you may receive depends on:

who lives with you
the amount of money you have coming in
other benefits you receive
any savings you have.
if you receive full Council Tax Support and you have a bill showing a balance of £0.00 this means you have nothing to pay for this year as long as your circumstances don't change.

Making a claim for Council Tax support

You can claim Council Tax Support online.

When completing the form, it is best to have certain details to hand such as:

identity and national insurance numbers
income and earnings
savings and capital
household details
rent and tenancy details

If you have difficulty getting any of the information required, please let us know by completing a general enquiry form.

We may also ask to see proof of this information to support your application.

Make a Council Tax support claim

How Council Tax support is calculated

Council Tax Support is calculated on a means tested assessment and the level you are awarded depends on the amount of your Council Tax liability, your household income, savings, and your household needs.

You can appeal to us if you are dissatisfied with any decision we make under the new Council Tax Support scheme. View more information on making an appeal.

Change in circumstance

You must report changes in your circumstances that may affect your Council Tax Support award to us, and you must do so straight away.

View more information on change in circumstances.

Backdating Council Tax support

If you wish to backdate a claim for Council Tax Support, you can do this as long as you show 'good cause' for the delay in claiming. View more information on how to make a backdating claim.