Other ways to get in touch

We understand that online services are not for everybody and some people may need support to use our online services. Find out where online services and digital skills support is available. 

If you have been unable to find information on the service you require you can submit a general enquiry.

Contacting us by telephone

Our phone lines are open 8am to 6pm, Monday to Friday except for bank holidays. Our phone number is 01257 515151.

Email us

You can contact us by email to contact@chorley.gov.uk.

Opening Hours:

Monday to Friday 8:45am to 5pm

Except for bank holidays.

Out of hours emergency phone number

Out of hours emergency service is available by ringing 01257 515142 . 

Visiting our offices

Our address is:

Civic Offices
Union Street
Chorley
Lancashire
PR7 1AL

Visits to the our offices are by appointment -  please call us on 01257 515151 to make an appointment.

Writing to us

You can write to us at the following address:

Benefits, Business Rates and Council Tax
PO Box 13
Chorley
PR7 1AR

Building Control, Environment and Neighbourhoods, Housing, Licensing, Planning and all other service enquiries
Civic Offices
Union Street
Chorley
Lancashire
PR7 1AL

Insurance Claims 
Risk and Insurance Office
Shared Assurance Services
Chorley and South Ribble Borough Councils
Civic Centre
West Paddock
Leyland
PR25 1DH

View more information on insurance claims.